Privacy policy

Privacy Policy

Last Updated: December 22, 2025

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your choices when you visit our website or use our services.

Information We Collect

We may collect the following types of information:

  • Information you provide directly
    Such as your name, email address, phone number, billing details, emergency contact information, and waiver or booking details when you:

    • Make a reservation

    • Sign a waiver

    • Contact us

    • Subscribe to updates

  • Information collected automatically
    Such as IP address, device type, browser type, pages visited, and general location data (city/state level) through cookies and similar technologies.

How We Use Your Information

We use your information to:

  • Process bookings, payments, and waivers

  • Communicate with you about your reservation or experience

  • Improve our website, services, and customer experience

  • Send important service-related messages

  • Send marketing communications only if you opt in

We do not sell your personal information.

Sharing Your Information

We may share information only when necessary, including with:

  • Payment processors

  • Booking, CRM, or waiver software providers

  • Email or messaging services you opt into

  • Legal or regulatory authorities if required by law

All third parties are expected to protect your information and use it only for the intended purpose.

Cookies & Analytics

We use cookies and similar tools to understand how our website is used and to improve performance. You can control cookies through your browser settings.

Data Security

We take reasonable administrative, technical, and physical measures to protect your information. However, no method of transmission over the internet is 100% secure.

International Visitors

Our business operates in the United States. If you are visiting from outside the U.S., you understand that your information may be processed and stored in the United States under U.S. laws.

Your Choices

You may:

  • Request access, correction, or deletion of your personal information

  • Opt out of marketing emails at any time using the unsubscribe link

  • Contact us with privacy-related questions

Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last Updated” date.

Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us through the contact form on our website.

E-FOIL FLORIDA LLC